What We Offer
Streamline your financial, administrative, and clinical communication processes with Omega Healthcare.
Accelerating your cash flow.
Expanding your capabilities.
Omega Healthcare offers a comprehensive suite of services that helps providers, payers, and pharma market access companies increase efficiencies, reduce costs, accelerate cash flow, and optimize revenue—all while enhancing the patient experience.
Provider Revenue Cycle Management Services
Omega Healthcare helps hospitals, health systems, and practices improve their revenue cycle and patient experience.
Patient Access Services
Enhance the patient experience while improving reimbursement, reducing costs, and increasing efficiencies.
• Scheduling & Registration
• Insurance Eligibility & Benefits Verification
• Prior Authorizations
• Healthcare Call Center
Business Office Services
Optimize reimbursements, increase cash flow, and reduce bad debt write-offs.
• Claims Management & Billing
• Payment Posting & Reconciliation
• A/R Management & Collections
• Denials & Appeals Management
• Underpayment Analysis & Recovery
• Data Analytics Platform via WhiteSpace Health
Optimize mid-cycle efficiencies, reduce rejections and denials, and increase timely reimbursement.
• Medical Records Coding
• Chart Audit
• Charge Capture
• Clinical Documentation Improvement
• Registry Services
Clinical Communication Services
Enhance care quality and continuity throughout the continuum while improving the patient experience.
• Remote Patient Monitoring
• Telephone & Message Triage
Omega Healthcare revenue cycle experts manage more than $10B in collections each year.
Payer Administrative Services
Omega Healthcare helps payers reduce costs, achieve regulatory compliance, improve provider communication, and enhance the member experience.
Risk Adjustment Coding Review (Prospective and Retrospective)
Omega Healthcare is a leading provider of risk adjustment coding services to plans with Commercial ACA, Medicaid, and Medicare Advantage lines of business. We can quickly understand a payer's operations and collaborate with them to deliver measurable operational efficiency via reliable and high-quality risk adjustment coding services and solutions.
HEDIS Chart Abstraction
Our HEDIS Chart Abstraction service leverages a combination of clinical experts and tools to accurately measure and report quality metrics that help payers improve key performance indices. Our abstractions are completed by registered nurses to optimize health plan quality scores and revenue while improving the quality of care.
Provider/Member Communication Services
Omega’s Provider/Member Communication Services utilize a team of specialists who are skilled at communicating with members and providers for clinically-oriented topics. We offer temporary and permanent staff who can augment your member and provider interaction services. We meet your desired business outcomes by leveraging our staff augmentation, virtual nursing solutions and/or proprietary automation tools and platforms.
Omega Healthcare has more than 650 HCC coding specialists who code charts for 5 million members each year.
Pharma Market Access Services
Omega Healthcare helps market access organizations gain a competitive advantage through our end-to-end pharma services that help reduce costs and drive revenue while improving patient engagement and adherence.
Our Member Enrollment service handles the intake process to enroll patients in specialty pharmacy programs.
Our Benefit Verification team is responsible for performing eligibility verification to identify medical and/or pharmacy benefits for specified specialty drug therapy patient cases.
Prior Authorization Support
We identify the authorization requirements for patient cases and follow up with clinics, insurance companies, and manufacturers to get the appropriate authorization in place so patients can begin their therapy.
Patient Co-Pay Assistance
We identify out-of-pocket costs for the patient based on the Explanation of Benefits (EOB) and help patients enroll in various affordability programs that provide co-pay, coinsurance, and deductible assistance to mitigate out-of-pocket costs associated with high-priced specialty pharmacy therapy.
Omega Healthcare handles more than 650,000 patient support calls each month.
“Proactive. Communication. Organization. Demonstrated sense of urgency. High work quality. Efficient work execution. Demonstrated critical thinking and creativity.”
– VP of Revenue Cycle Management, large medical billing and EHR partner, Massachusetts
TECHNOLOGY IS AT THE HEART OF EVERYTHING WE DO
We continuously optimize our services and leverage the latest technology innovations so our clients don’t have to. Omega Healthcare’s exclusive technology capabilities are integrated throughout our services, improving efficiency and productivity, and delivering insights with every engagement.
Efficiency – Automation reduces manual work and optimizes staffing
Productivity – Streamlined workflows improve speed and output of core processes
Insight – Data and analytics help capture business trends and insights and achieve client KPIs
Accuracy – Automation gets it right the first time and reduces waste and complexity.
Get In Touch Today
Contact Omega Healthcare to discuss how we can help your company increase efficiencies, reduce costs, accelerate cash flow, and optimize revenue—all while enhancing the patient and member experience.