Outsourced Provider Revenue Cycle Management Services - Omega Healthcare
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Provider Revenue Cycle Management Services

Improve efficiency, increase cash flow and improve the patient experience

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Sometimes, it’s not about what you save. It’s about all you stand to gain.

Choosing a revenue cycle management company shouldn’t be a question of cost alone but also value. It’s about dependability, security, and working with responsive, forward-thinking experts. Partnering with Omega Healthcare achieves all three.

Omega Healthcare is ready to provide the depth of revenue cycle services you want and eager to deliver the breadth of solutions your provider organization and health system needs today and into the future.

“I was able to improve my turnaround time, improve my quality and reduce costs significantly in my operations. I am so impressed with the teams that I work with. They are monitored, they are mentored, they are developed, and they are experts in what they do.

Omega Healthcare Client, Florida

Patient Access Services

The health of your revenue cycle begins at Patient Access. And so does a positive patient experience. From the first patient encounter through payer reimbursement and patient payments, it all starts here.

Scheduling & Registration
Insurance Eligibility & Benefits Verification
Prior Authorizations
Healthcare Call Center

Omega Healthcare processed more than $287M in benefits verifications in 2020

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Mid-Cycle Services

The quality of your mid-cycle processes impacts cashflow, days in A/R, and your ability to meet value-based care requirements. Optimizing mid-cycle efficiencies can reduce rejections and denials and increase timely reimbursement.

Medical Records Coding 
Chart Audit 
Charge Capture
Clinical Documentation Improvement
Registry Services

Omega Healthcare has more than 6,000 medical coding specialists on staff who code more than 118 million charts each year, including nearly 16% of all emergency medicine charts in the U.S.

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Business Office Services

The health of your bottom line is in direct correlation with the health of your business office practices. From claims submission to payment posting and reconciliation, to accounts receivable and underpayments recovery—seamless processes here ensure you collect every dollar you’re owed.

Claims Management & Billing
Payment Posting & Reconciliation
A/R Management & Collections
Denials & Appeals Management
Underpayment Analysis & Recovery
Data Analytics Platform via WhiteSpace Health

Omega Healthcare manages more than 341M claims and $10B in collections each year

Clinical Communication Services

Quality outcomes require care that extends beyond the exam room. Enhancing care quality and continuity throughout the continuum can improve outcomes and increase patient satisfaction, both of which lead to lower costs and increased reimbursements.

Remote Patient Monitoring
Telephone & Message Triage

We have more than 200 technology experts who can help design RPA and ML-based solutions specific to the needs of your organization

Technology is at the heart of everything we do

We continuously optimize our services and leverage the latest technology innovations so our clients don’t have to. Omega Healthcare’s exclusive technology capabilities are used across all phases of the revenue cycle, improving efficiency and productivity, and delivering insights with every engagement.

Learn More About Our Exclusive Technology Capabilities

Our revenue cycle management services are technology-enabled:

Automation as a Service

We have more than 200 technology experts who design robotic process automation (RPA), AI, NLP and machine learning (ML)-based solutions specific to the needs of your organization in the delivery of an Omega Healthcare engagement. 

Coding Automation, Workflow and Training

OSCAR, Omega’s Suggestive Coding Augmented Routine, allows us to deliver fast, accurate coding while reducing the claim-to-cash cycle time. OSCAR Workflow is our flexible coding and audit workflow solution. Our Omega Medical Coding Academy (OMCA) uniquely qualifies us to source and train the staff we bring to your organization.

A/R Management Workflow

ASPIRE, our A/R workflow solution simplifies claim classification and provides real-time monitoring of productivity, quality, aging, and trend analysis. 

Payment Posting & Reconciliation

We leverage AI-based OCR technology and a business rules engine to transform EOB images to electronic text and to create 835 payment transactions, reducing staff time and improving efficiency and accuracy. 

Dynamic Denial Predictive Solution

Our service teams leverage AI/ML technology to accurately predict and flag potential denials.

Omega Healthcare handles more than 650,000 patient support calls each month

Get In Touch Today

Contact Omega Healthcare to discuss how we can help you improve efficiency, increase cash flow, and improve the patient experience.