Free Up Clinicians to Focus on Patients

Ease administrative burden, expand care team capacity, and give patients the timely, personalized support they need between visits and beyond.

Proactive, Attentive Care – Without the Burnout

Staffing shortages, inbox overload, and changing patient expectations are making it more challenging than ever to deliver the consistent, seamless experiences that lead to better outcomes.

Omega Healthcare helps close the gaps with clinically enabled support that goes beyond administrative task relief.

Our large contingent of U.S.-registered nursing staff acts as an extension of your team to keep patient care on track — improving continuity, outcomes, and satisfaction across the patient journey.

8M

Support calls and inbox emails annually

150+

EMR/EHR, practice management, and third-party tools supported

1,000+

Clinically trained resources

Customer contact center

Resolve questions fast and route patients with less friction.

Phone & message Nurse triage

Reduce inbox burden with clinically led triage and escalation.

Remote patient management

Extend care beyond facility walls with proactive clinical support.

Outcome

Patients get timely, personalized care with a better experience at every step.

Intelligent Solutions Built Around Your Workflows

Customer Contact Center

Our teams work within your protocols, systems, and workflows to resolve questions, route patients quickly, and support a more responsive, cohesive experience that strengthens satisfaction and protects your brand.

Phone & Message Nurse Triage

Our registered and licensed nurses manage phone calls and EHR inbox messages, assess symptoms in context, and resolve, triage, or escalate needs according to your protocols — freeing your teams to focus on direct patient care

Remote Patient Management

Our clinical resources help patients stay on track at home with care plan reinforcement, medication adherence support, chronic condition follow-up, and proactive outreach designed to reduce complications, readmissions, and avoidable utilization.

Provider & Member Communication

We help payers build customized, interactive touchpoints that improve responsiveness, strengthen relationships, and support better experiences and outcomes for providers and members alike.

Contact Us

Whether you’re looking to improve financial performance, streamline operations, or strengthen patient experiences, Omega Healthcare is here to help.

Who We Help

Providers | Life Sciences

We help close gaps in care, reduce adverse events, improve outcomes, and ensure a seamless patient experience.

Hospitals & Health Systems
Large Specialty Practices
Independent Physician Groups
Ancillary and Other Providers
Life Sciences and Market Hubs
Industry Partners

Payers

Our proactive chronic care management outreach helps lower costs, improve outcomes, and create lasting change for your high-risk members.

Commercial ACA
Medicare Advantage
Managed Medicaid
Payviders & Risk-bearing Entities
Channel Partners

Featured white paper

Struggling with Burnout?

The clinician shortage has significantly increased administrative workloads for existing clinicians, resulting in less time for direct patient care. We outline proven strategies to mitigate clinician shortages, manage inbox messages, and improve care coordination in our recent white paper.