IQOmega Intelligence Platform / Revenue Recovery Intelligence
Revenue recovery, reengineered.
CollectIQ combines AI-powered intelligence, automation, and human expertise to prevent denials, uncover underpayments, accelerate AR resolution, and improve cash predictability across the back end of the revenue cycle.
Intelligence → Action
Back-end recoveryMove cash faster. Recover more value.
Prevent recurring denials, identify silent underpayments, and improve financial predictability.
Care outcomes matter. Financial outcomes do, too.
Action Through Intelligence. Proven Through Outcomes.
THE OPPORTUNITY
Traditional collections models were built for manual follow-up, fragmented workflows, and labor-based scale. But today's reimbursement environment is shaped by payer complexity, silent underpayments, growing denial pressure, and rising cost-to-collect.
CollectIQ gives providers a smarter model for late-stage revenue performance by combining machine learning, large language models, agentic AI, and operational execution into a single intelligence-led workflow. The result is a more modern revenue recovery engine that helps organizations reduce leakage, improve yield, and create more predictable financial outcomes.
01
Appeals
Evidence assembled, payer-specific.
02
CFO view
Cash, yield and cost to collect.
03
Recovery team
Next-best action, every account.
THE CollectIQ PORTFOLIO
CollectIQ operates as an intelligence and execution layer above existing EHR and billing systems, connecting insight directly to action across the collections lifecycle. Select a solution to explore its capabilities.
Prioritize the right work to accelerate cash.
Improve AR performance with intelligent execution.
Identify contractual payment gaps and recover lost revenue.
Find and resolve expected-versus-actual payment discrepancies.
Improve post-service recovery with patient-centered engagement.
Support recovery of outstanding patient balances.
Prioritize recoverable denials and prevent recurrence.
Identify denial patterns and coordinate recovery.
Resolve specialized claims with targeted expertise.
Apply specialized investigation to complex payer scenarios.
HOW INTELLIGENCE BECOMES ACTION
Most solutions improve task efficiency. CollectIQ is built to improve enterprise performance. Omega combines AI-led decisioning with expert human oversight to scale intelligence first and apply labor where it adds the most value.
Interactive revenue recovery journey · Illustrative scenario
See revenue leakage identified and acted upon.
Follow a fictional claim as CollectIQ detects a recovery opportunity, prioritizes the next best action, orchestrates follow-up, and verifies resolution.
Stage 01 / Signal
Risk detectedUnderpayment & Contract Management
Detect: Identify the risk
An adjudicated claim is compared with modeled contract terms; actual reimbursement is below the expected amount.
CollectIQ response
Potential underpayment surfaced for investigation.
Without intervention
A below-contract payment may go unnoticed, leaving earned revenue unrecovered.
With CollectIQ
Payment variance identified, recovery pursued, and final payment reconciled.
Conceptual workflow only. This is not a live product demonstration or a documented customer result. Specific actions, payer rules, integrations and outcomes depend on deployment configuration.
BUILT FOR MEASURABLE OUTCOMES
CollectIQ is grounded in CFO-level economics, not operational anecdotes, with measurable impact across the dimensions that matter most to enterprise financial performance.
01
10–20%
Reduction in preventable denials
Root cause identified and fed upstream so the same denial does not return.
02
10–20%
Faster claim resolution
Automated status checks and payer follow-up move accounts to disposition sooner.
03
2–3
A/R days recovered
Prioritized work queues focus effort where cash moves fastest.
04
5–10%
Improvement in aged AR yield
Recoverability scoring puts the highest-value receivables first.
05
20–30%
Reduction in cost-to-collect
Automation absorbs routine follow-up so experts handle the complex cases.
06
0.5–1%
Net revenue enhancement
Silent underpayments and contract variance recovered, not written off.
Illustrative performance ranges; these are not independently verified customer results or guaranteed outcomes.
Outcomes-driven approach
Three products. One revenue cycle.
CollectIQ
Business Office
Accelerate follow-up and recover cash faster
After billingPrioritizes AR, guides next-best action and automates repetitive tasks such as statusing, notes and appeals to reduce work-in-progress and pull cash forward.
WHY OMEGA WINS
CollectIQ identifies root cause, prevents recurrence, executes resolution, and learns from outcomes in a single model. It sits above the EHR, integrates with existing systems, and supports contract interpretation at scale, silent underpayment detection, and autonomous multi-step follow-up.
Modernize collections without replacing core systems, expanding staff, or building and tuning AI internally.
“We don't just automate healthcare. We activate it.”
RECOVERY INTELLIGENCE, ACTIVATED
Discover how CollectIQ can prevent denials, uncover underpayments, accelerate AR resolution, and create more predictable financial outcomes.
