IQOmega Intelligence Platform · OIP

Action Through Intelligence. Proven Through Outcomes.

From patient access to revenue integrity to recovery, the Omega Intelligence Platform connects data, adaptable AI, workflow orchestration and human expertise, turning insight into action and action into measurable financial performance.

See intelligence in action Explore the IQ portfolios

Proven scale in healthcare intelligence

We don’t just automate workflows. We activate outcomes.

One intelligence and execution architecture · Three outcome-driven IQ portfolios

Healthcare organizations served: 350+; Healthcare organizations served
AI agents in production: 2,400+; AI agents in production
Skilled healthcare workers: 36,000+; Skilled healthcare workers
Delivering proven financial outcomes: 23 yrs; Delivering proven financial outcomes

One connected revenue cycle

Three IQ portfolios. One operating model.

Each IQ portfolio solves a distinct set of customer problems. Together, they connect the patient journey, clinical and financial integrity, and revenue recovery, with intelligence generated downstream informing how work gets done upstream. Click a stage to explore.

01 · Before care · Patient Access

ConnectIQ

Patient Access Intelligence. Remove access friction, improve financial readiness and prevent downstream revenue leakage before the claim exists.

Scheduling & Capacity Optimization
Patient Financial Clearance
Authorization & Medical Necessity
Patient Financial Engagement & Navigation

Explore ConnectIQ

INTELLIGENCE TRANSLATED INTO ACTION

From insight to intervention. From intervention to outcomes.

Across patient access, clinical and revenue integrity, and revenue recovery, Omega connects intelligence to the work that matters. We identify emerging risks and opportunities, prioritize the right intervention, coordinate automation with human expertise, and verify results, so intelligence leads to measurable action, not another dashboard.

A clinician pointing at a scan on a monitor while a colleague looks on

Each IQ portfolio brings this approach to life through interactive, illustrative journeys. Explore how ConnectIQ addresses access issues before care, CodifyIQ protects claim readiness before billing, and CollectIQ prioritizes recovery and accelerates cash.

THE DIFFERENTIATOR

Recovery intelligence should prevent the next denial.

The value of intelligence doesn’t end when an account is resolved. Denial root causes, payer behavior and reimbursement discrepancies can be shared across workflows, helping improve upstream authorization, documentation, coding and claim readiness.

That creates a continuously improving operating model: identify, prioritize, act, measure, learn, prevent and optimize.

01 · Front end
ConnectIQ
improves
02 · Mid cycle
CodifyIQ
improves
03 · Back end
CollectIQ
learns ↑

Feedback loop Denial root cause found at the back end becomes a rule, a query or an alert at the front end.

Intelligence in the field

Where the work actually happens.

OIP sits above the EHR and inside the day: the front desk, the coding floor, the finance review. Intelligence shows up as a cleaner queue, a better next action and a number that moved.

Before care
Coverage verified and the patient’s responsibility explained before the visit.
Before billing
Documentation gaps and coding exceptions resolved pre-bill.
After billing
Underpayments, denials and aged A/R prioritized by recoverable value.
The loop
7 steps
Identify, prioritize, act, measure, learn, prevent, optimize.
The platform
One shared architecture behind every IQ portfolio.

THE OIP FOUNDATION

Built to connect intelligence with execution.

OIP provides the shared architecture behind the IQ portfolios. Solutions combine the appropriate technology, analytics, workflow and human expertise to address a defined customer problem and produce an accountable outcome.

01Data & EHR connectivityConnect clinical, financial and operational information across existing systems.
02Shared intelligence & analyticsSurface payer patterns, workflow friction, risk and opportunities.
03Adaptable AI & automationSupport prioritization, targeted automation and decision-making.
04Workflow orchestrationRoute the right work and next-best actions to the right resources.
05Human-in-the-loop executionCombine automation with clinical, operational and payer expertise.
06Measurement & feedbackUse outcomes and downstream findings to improve future execution.

OMEGA DIGITAL PLATFORM

What is Omega Digital Platform (ODP)

ODP is Omega’s proprietary revenue cycle operating system. It works as an operating layer that adds orchestration, AI and action on top of your systems’ native capabilities.

A clinician typing on a keyboard next to a stethoscope

Omega Digital Platform

Predict
Orchestrate
Automate

AI operating layer across Epic workflows. System of record stays where it is; ODP becomes the system of action.

Foresight
Predict
Fewer manual touches
Predict denial risk, authorization risk, payer behavior shifts and underpayment drifts before they happen.
Intelligence
Orchestrate
Faster cash acceleration
Determine next best action, optimize dynamic routing, handle workload balancing and enforce SLAs.
Action
Automate
Lower denial leakage
Deploy AI agents, enable assisted workflow (copilots) and execute autonomous action where pre-approved by the client.

ODP creates value across the revenue cycle

Before visit
ConnectIQ
Prevent leakage before the visit
Automates eligibility, benefits, authorization, liability estimation and patient outreach to improve readiness and reduce downstream denials.
Before billing
CodifyIQ
Improve documentation integrity before claims are billed
Identifies documentation gaps, supports provider action and improves coding quality and turnaround to strengthen clean-claim readiness.
After billing
CollectIQ
Accelerate follow-up and recover cash faster
Prioritizes AR, guides next-best action and automates repetitive tasks such as status inquiries, notes and appeals to reduce work-in-progress and pull cash forward.

OUTCOMES BY DESIGN

Measure what changes, not just what automates.

Technology matters when it improves customer outcomes. The OIP story connects intervention to the financial and operational measures leaders use to evaluate performance.

Appointment conversion, capacity utilization, authorization performance and fewer front-end denials.

Appointment conversion
Capacity utilization
Auth performance

Access & financial readiness

Illustrative view · what leaders see change

Appointment conversion: 78%
Capacity utilization: 86%
Auth turnaround: 1.8d
Front-end denials: −31%

Front-end denial rate by month

BeforeWith OIP

By driver

Eligibility72
Authorization58
Registration44
Medical necessity36

Coding accuracy, documentation quality, claim readiness, reduced DNFB and fewer preventable denials.

Coding accuracy
DNFB
Claim readiness

Revenue integrity

Illustrative view · what leaders see change

Coding accuracy: 96%
DNFB: 3.2d
Claim readiness: 92%
Preventable denials: −24%

Pre-bill worklist

Encounter · issue	Status
ENC-10482Missing laterality in op note	Documentation gap
ENC-10477E/M level vs. documentation	Coding exception
ENC-10465Modifier 25 check	Auto-fixed

5 of 214 encounters

Claim readiness

92%

Ready to bill92%
Coding exception5%
Documentation gap3%

AR days, appeal and recovery yield, reimbursement accuracy and cost-to-collect.

A/R days
Appeal yield
Cost to collect

Recovery & cash performance

Illustrative view · what leaders see change

A/R days: −6%
Appeal yield: 68%
Reimbursement accuracy: 98%
Cost to collect: −12%

Prioritized by recoverable value

Top 5 accounts

Account	Payer	Balance	Age	Next best action
ACC-55120	Payer A	$48,200	74d	Appeal underpayment
ACC-55097	Payer B	$31,950	92d	Resubmit with records
ACC-55088	Payer C	$22,400	38d	Status inquiry · automated

A/R aging

BeforeWith OIP

0–30

31–60

61–90

90+

Dashboard values are illustrative to show what leaders measure, not documented customer results.

Outcomes-driven approach

An outcomes-driven approach delivers proven results and customer satisfaction.

Results reported across Omega’s Connect, Code, Collect and Clinical engagements. Click a stage or let it play.

ConnectIQ

Eligibility denials reduction: 10–15%; Eligibility denials reduction
Reduction in per-claim processing: 25%; Reduction in per-claim processing

WHY OMEGA

Technology that empowers people to act.

The promise isn’t another AI dashboard. It is the connection between intelligence, operational action and outcomes, combining adaptable AI with real-world healthcare expertise.

Capability	Typical approach	Omega Intelligence Platform
What you get	Insights and dashboards to interpret	Action, not insights alone
Execution model	Automation or labor, rarely both	Automation with human judgment and accountability
Solution design	Point tools layered on existing workflows	Portfolio-specific solutions built around customer problems
Improvement	Static rules that age	Continuous learning from operational outcomes
Core systems	Replace or rebuild	Sits above the EHR and integrates with what you run today

ACTION THROUGH INTELLIGENCE

“Intelligence is the continuous conversion of data into insight, insight into action, and action into measurable outcomes.”

Explore the Omega Intelligence Platform

Move from AI promises to measurable outcomes.

See how ConnectIQ, CodifyIQ and CollectIQ can work together to improve financial performance across the revenue cycle.

Explore the IQ portfolios Replay the operating model