Omega Healthcare is wholly focused on customer satisfaction by pursuing excellence in every service we offer

Omega has grown from a handful of employees to a global organization of nearly 12,000+ employees with operations centers in multiple countries. We serve over 100+ US healthcare companies, 7 of which are publicly traded, and this growth has come almost exclusively from “word of mouth” and our reputation for quality.

Here at Omega, we define Quality as:

  • Meeting and exceeding customer expectations consistently through our “right the first time” approach
  • Maintaining certifications in ISO 9001 and ISO 27001
  • Complying with SSAE 16 Type 2 standards and all HIPAA & HITECH regulations
  • Caring about and identifying with our work
  • Standardizing processes and committing to a data driven approach across all services
  • Fostering a continuous improvement culture and a commitment to “Lean Six Sigma” principles & training