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 People Advantage

The healthcare operations staff continues to grow and evolve intellectually for our clients by keeping the lines of communication open.  All employees are continuously trained and measured so that they can meet and exceed our clients’ expectations. As mentioned earlier, our state-of-the art technology helps to keep information flow consistent and open between our clients and employees on a global basis.

Our Key People Advantages include

  • Several years of experience in Medical Billing and related areas – from demographic entry to accounts receivable management
  • Experience in working with various hospital information systems and medical billing software
  • Detailed experience in numerous physician specialties such as Emergency Medicine, Cardiology, Radiology, Pathology, Anesthesia, Internal Medicine, etc.
  • Detailed experience in hospital collections activities through our clients
  • Process focused & experience in Six Sigma Methodology.
  Key Differentiator:  Employee Loyalty.  Omega boasts one of the lowest turnover rates among BPO/KPO companies in India, and especially among Healthcare Business Outsourcing Companies.  15 of the 16 orginal management team members are still with Omega.  Having low turnover in management also breeds stability and loyalty amongst all employees.  Among our industry peers, Omega offers some of the best benefits to its employees in the areas of life & Health Insurance, overtime pay, education assistance, transportation, free meals etc.  
 
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