By BASKARAN GOPALAN
The Facebook and Cambridge Analytica debacle created much furore in the data community, and the threat of user data being exposed to companies without their knowledge became the reason for concern. With the rise of social media and other interactive channels, there is definitely a rise in user data and it is of utmost importance to ensure its privacy, or the least, have policies in place that ensure the rightful use of data.
This May, Analytics India Magazine is going to bring out the privacy concerns haunting data — how companies tackle it, policies they are adopting, need for regulations, and others, from professionals across various sectors such as healthcare, digital payment and analytics, among others.
We spoke to Baskaran Gopalan, senior vice president, IT and TMO at Omega Healthcare Management Services Pvt Ltd. Omega is a noted offshore provider of healthcare outsourcing services specialising in billing, coding, accounts receivable management, and other healthcare related services. They deal with a lot of clinical and patient data, and Gopalan shares with us the security measures they adopt to maintain data privacy.
Analytics India Magazine: What are the security measures that you adopt to ensure confidential data stays safe at Omega Healthcare?
Baskaran Gopalan: Omega does not store any Protected Health Information (PHI) or Personally Identifiable Information (PII) within its environment. However, we have implemented safeguards to protect the data at rest and in motion, such as data encryption. In addition, we provide limited access to PHI or PII data only to a particular set of users, based on access control policies. We also ensure data is not transmitted out of Omega network to other third party networks, and ensure all IT infrastructure is HIPAA and HITRUST compliant.Read More