IT and Network Infrastructure

Omega Healthcare is completely committed to providing our clients with the most advanced technology available in the marketplace. We have invested significant resources in the infrastructure between US and India, to provide superior services to our clients. The initiatives we've undertaken to ensure our clients have state-of-the art technology to support the medical business outsourcing process are:

Software and Scanning
Omega Healthcare employees are well versed in numerous US medical billing software packages and practice management systems.  We also help implement the latest scanning technology at each of our client facilities in order to reduce paper transactions, which virtually eliminates transmitting errors and improves the workflow process over to India.  Ask us about our proprietary Online Batch Management System that we have developed for our real-time tracking of all work batches sent to Omega by our clients.

Fiber Optic Lines
For data and video, Omega Healthcare has multiple Point-to-Point Data Circuits (Fiber Optic via Europe & Asia Pacific) from India to our US datacenter in New York. For redundancy, we also have a second Point-to-Point Data Circuit that travels via the Far East to ensure the absolute maximum uptime for our clients and employees.
 
Telecommunications Infrastructure
Omega Healthcare has implemented a state-of-the-art TDM based phone system that links our India facilities back to the US for seamless call transferring and outbound calling. This system also provides our clients with the ability to talk to their account staff and gives them quick access to their account managers.
 
Video Conferencing
This tool helps maintain strong client relationship as they can visually communicate with our employees who are working on their accounts. Also, video conferencing improves training and education by ensuring that India employees can continually receive the updates and information required.

Omega Healthcare will continue to evolve with emerging technology. As we grow and develop, we will still be devoted to providing our clients with the latest in technology and stay one step ahead of our competition.

	Key Differentiator: Technology. Omega has spent millions of dollars on its IT infrastructure to create a world class environment for its employees and its clients. With the latest tools at its disposal, Omega's clients are continually impressed with our sophistication and ability to scale rapidly.