Data Entry Services

Omega Healthcare recognizes that simple data entry functions into practice management and software systems may not always be so simple. Entering information quickly and accurately is critical to the success of ensuring clean claims and high productivity.  Our data entry teams can be characterized into the following functional areas:

Demographic Information: The first step of our process in ensuring a clean claim is that the demographic information is entered into the system right the first time.

Charge Entry: Charges from an encounter form or coded visit get entered into the software system by our staff.

Payment Posting: Once the payments come back form the insurance companies, it takes more than just simple data entry to ensure that the payments get applied appropriately. Our payment posting staff uses guidelines from the customer, based upon the nuances of the specific client they are working on, in order to accurately and efficiently apply payments back to charges in the system.

Data Validation: Today's technology allows companies to scan information and then use Optical Character Recognition (OCR) to populate data fields into various software programs. Our Data Validation team checks to ensure that information is complete and accurate.

	Key Differentiator: Quality, Accuracy, and TATs. It’s one thing to say that you do an excellent job when it comes to accuracy with fairly repetitive functions, but another when your clients say the same thing. Today, Omega is the ONLY offshore healthcare BPO/KPO company approved by 3 major US Banks to provide “lockbox to EDI” healthcare EOB processing services (similar to the payment posting function). Our accuracy rates, as measured by our clients through extensive audit programs, are unmatched in the industry. We do all of this while still meeting our customer specific turn-around-times (TATs).