Client Benefits

Omega Healthcare is devoted to client satisfaction and performance. Our Client Service Managers in the US focus on the needs of their clients and act as the liaisons between the India employees who are focused on the delivery. We also provide Implementation Management to ensure the smooth transition of work and process from the US facilities over to our India operations.

The tremendous resource with our overseas operations is a key advantage that we offer for our clients:

• Assist our clients to contain the rising costs of doing business. 
• We give our clients the ability to provide additional labor to help increase revenues by improving their auditing and compliance.
• Our clients can also add extra people on their accounts without necessarily increasing costs. 

Omega Healthcare is cognizant of keeping our Indian operations running seamlessly.  We have put checks and balances in place to insure compliance in relation to Medicare, Coding, and HIPAA.  This is beneficial to our clients because they are provided with highly effective resources, which in turn results in better services and improved revenues in the long term. 

	Key Differentiator:  Client Loyalty.  Omega is sole-sourced with the majority of its clients and each and every one of our clients can be called as a reference.  We have worked very hard at Omega to make each one of our clients “referencable” and also feel as if they are the most important client at Omega, regardless of size.  Nothing ever goes perfectly, but it’s how we react to problems and pressure situations that separate us from the myriad of offshore billing companies out there.  Just ask our clients!