| "I am thrilled with how our first week has gone. They have been fantastic to work with. It has been day and night working with your team compared to the employees we had in-house" |
| - Customer in UT |
"Just to let you know they posted roughly $9M in manual posting with a minimal error rate of 0.73% cumulative. What more can I say? Hats off to team Omega" |
| - Customer in PA |
"This is month end and delaying files at such a critical time is unacceptable to most clients. Surprisingly when I came in this morning I found that Omega completed the work for 8/27 and 8/28 for all the production clients and even a test client. Job well done to the Omega team" |
| - Customer in GA |
"Our test with "XYZ company in India" happened right before you guys opened a second office in a different area of the country. That relieved my concern over a catastrophic event possibly shutting us down. Not having the second office is what concerned us enough to consider "not having all of our eggs in one basket". Working with two outsourcing companies would be incredibly challenging in my mind and is not something I can imagine wanting to do. Just thought I would give my two cents. Omega does a phenomenal job for us!" |
| – Customer in GA |
"I just wanted to send a quick email to say hello and how much I appreciate what you do for us! I know I haven’t been very responsive lately and hope to get back on track very soon. Have a great weekend!!" |
| – Customer in NC |
"I am very pleased with the transition thus far. We appreciate all your effort in getting this process up and running. Please be sure to pass along my thanks to your team – they are doing a great job." |
| – Customer in ME |
""one of our referral sources told me… I recommend you because you do a great job, and when things do go wrong you are very responsive”. Omega does business the same way which makes it easy to say good things and it’s also why we like working with you." |
| – Customer in GA |
"I would like to thank the staff at Omega for their much needed and always appreciated assistance. Keep up the Good Work" |
| – Customer in GA |
"Thank you for the effort to get the Medicaid in - Please convey my appreciate for the effort to employees. I am looking to move more cash posting in the coming months." |
| – Customer in NY |
"I appreciate all the hard work, you guys are amazing at following up on the aging. " |
| – Customer in NY |
"Just wanted to let you know that I have been noticing a change in your the way you review some of the claims, like this one. Love the notes in December. Keep the Great work" |
| – Customer in GA |
"I just want you all to know that sending our work to OMEGA to be coded is the best decision we've made in a long time! Our charges are current and w/in the turn-a-round time. This is great just before my meeting tomorrow. A "BIG" THANKS to all of you!!!" |
| – Customer in GA |
"First let me say that the two day of training went extremely well. Not only did I get a high level of confidence that team is very knowledgeable, I got a very good overview of how experienced team members are. We had a very good exchange of questions and answers and I am very confident they will be very successful." |
| – Customer in CA |
"GREAT JOB!!!!!!! I checked phone logs from yesterday and they looked great. All the necessary information was listed, the correct status codes were used and the hot sheets were set up correctly. It appears that the shorter list of status codes and additional hot sheet training paid off. " |
| – Customer in CA |
"The notes in the phone logs look really good. Very detailed." |
| – Customer in CA |
" I have reviewed the QA results of the team and I am very pleased with the out come. The documentation is good and of acceptable standards. I can see that you are utilizing all the tools we have provided you to produce quality work. I am working diligently to obtain hospital access for the team so that there efforts will be enhanced. Thank you very much for a job well done." |
| – Customer in GA |
"As it stands, Omega is doing very well. Keep up the good work and thank you for your diligence." |
| – Customer in FL |
"I have been very pleased with your teams performance. Our clinics continue to comment on their detailed notes. Some of the clinics are overwhelmed with the emails for additional information…but that just tells me your team is doing their job. Any issues that we have brought to your attention at the weekly meetings, seem to be resolved quickly. I appreciate you asking for our input. Just tell your team…”Thank you very much for their effort”! " |
| – Customer in TX |
"Thank you very much! I think that our teams have worked well together and have made great progress this year. I will know more next week as to who your Contact will be and if any of the processes will be changing. Thanks again for everything. Please tell your team that we appreciate all of their hard work! " |
| – Customer in TX |
"Good Evening! I would like to take a moment to thank you for all of your hard work on Friday! It was very nice to come in this morning and see our Practice Manager inventory levels back down to our “normal amount”. Please extend our deepest thanks to all of your team members. Have a great weekend!" |
| – Customer in TX |
"I want to tell you how much I appreciate and enjoy working with you and Omega. What a great organization with a wonderful staff and dedicated people. I look forward to my return trip to India." |
| – Customer in TX |
"Thank you, thank you, thank you for your assistance in helping clear this backlog. " |
| – Customer in GA |
"Thank you, also you guys are doing a great job and I greatly appreciate your willingness to help us out by adding additional resources to catch up the week where the other coding company stopped coding a week earlier than their contract end date. Your services are invaluable." |
| – Customer in OK |
"Omega team, please accept my commendation and thanks for stepping up here on such an important event. The message you have sent to us with your efforts here is well received. We all look forward to continued partnership and progress. " |
- Customer in GA |
"Thanks so much for Omega Corporate video. I asked our IT manager to open up streaming capability on our system today to let our entire staff watch this video. I have to tell you that I was completely blown away. I had a perception in my head of what your place was like, but this far exceeded that. I am seldom impressed by much these days, but what you guys have done is unbelievable. Congratulations on your success! " |
| – Customer in GA |
"Hi Kavitha, Before you leave us I wanted to tell you how very much we appreciate all of the hard work and dedication you have given to our account. We would not have progressed to where we are today with Omega if it were not for the oversight and attention you have given us. Although we are separated by thousands of miles you have been a critical part of our staff and we are grateful to have had you work with us over the last 4 years. " |
| - Customer in GA |
"Just wanted to share the good news with you all who helped in getting the Profee project completed so quickly, The money is coming in. The client is happy.Thanks everyone for a job well done. " |
| - Customer in GA |
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